COM 113 - Communication and Conflict in the Helping Professions

This course equips students with theoretical frameworks and practical skills for effective communication and conflict transformation in the helping professions. Students will define conflict, examine different communication styles and models for addressing conflict, consider factors such as gender, culture, language, and power dynamics in communication, and identify stakeholder interests and goals. Particular emphasis is placed on restorative justice practices and skill-building exercises, where students will focus on employing socially and culturally sensitive communication practices to strengthen human services delivery across diverse populations.

Prerequisite(s): Completion of ENG 097, placement in ENG 101 or higher for English section